Privacy policy

Messaging Privacy Policy 

Effective Date: 1/1/2025

Steel Tower Group and Solutions or aka, STG Solutions, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Steel Tower Group and Solutions collects and uses information about you when you opt-in to receive SMS messages from us.  

Information We Collect we review and delete anything that is inapplicable or add other data that may be collected. When you opt-in to receive SMS messages, we collect: 

·        Your phone number 

·        Consent to send SMS messages 

·        Your email address  

·        Your basic contact information  

·        Your messaging history  

·        Other information that may be relevant to your needs and inquiries

How We Collect Your Information 

We may collect your information directly from you, such as when you complete a form or contact us or automatically, such as when you interact with our website. 

How We Use Your Information 

We use your information to: 

·        Send you the SMS messages you’ve opted in to receive 

·        Provide updates, promotions, or other relevant content based on your    

      preferences 

·        Choices and Controls 

·        To operate our business  

·        Other uses of the information that pertain to your needs and services 

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Terms https://steeltowergroup.com/-opt-out-of-sms for additional information about the opt-out process. 

To Whom We Disclose Your Information 

We are committed to protecting your privacy. Your personal information will not be transferred or disclosed to any external organizations under any circumstances. We implement strict access controls, conduct regular audits, and provide ongoing staff training to prevent unauthorized data sharing. Your information is handled with the highest level of security and confidentiality at all times.  

We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes. 

Protection of Information 

We take steps to protect your information against unauthorized use or disclosure.  

Updates 

We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices. 

How to Contact Us  

You can reach us by texting the word HELP for support to 210-361-0915. You may also contact us directly at [email protected]

 

Terms and Conditions

Effective Date: 1/1/2025 

By opting in to receive SMS messages from Steel Tower Group and Solutions STG Solutions, you agree to these Terms and Conditions. 

SMS Messaging Service 

By providing my phone number, I consent to receiving SMS text messages from Steel Tower Group and Solutions (aka, STG Solutions), for appointment reminders, marketing messages, and general two-way communication about our services. Message and Data Rates may apply. 

- Customer care messages
- Promotional discounts
- Flash sales
- Advertisements
- Account notification messages
- Delivery notification messages
- Two-factor authentication messages

Message Frequency 

You will get more than one message from us unless you opt-out, and while messaging frequency varies, you will likely receive up to 5 messages per month. Steel Tower Group and Solutions – STG Solutions reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. Steel Tower Group and Solutions – STG Solutions and carriers are not liable for delays or undelivered messages. 

Message and Data Rates 

Message and data rates may apply based on your mobile carrier’s terms. 

Privacy Policy 

Your information will be handled in accordance with our Privacy Policy within this document and website. 

Cancellation/Opt-Out Instructions 

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.  

Help/Customer Support 

Text the word HELP for support. You may also contact us directly at [email protected]

Liability 

We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers. 

We are committed to protecting your privacy. Your personal information will not be transferred or disclosed to any external organizations under any circumstances. We implement strict measures to prevent unauthorized data sharing, including:

1. Access controls: Only authorized personnel have access to personal information.
2. Regular audits: We conduct periodic reviews of our data handling practices to ensure compliance and security.
3. Staff training: Our team receives ongoing training on data privacy and security protocols.

Your trust is important to us, and we take every precaution to safeguard your information.

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